Using AI to Develop Corporate KPIs
Tailored program, In-person or Online
In the last few years things have changed – dramatically. CEOs, executive teams and managers realise they must reset how they develop performance measures and track performance. Among the drivers of this change are:
- Artificial Intelligence (AI) – generative AI, e.g., Chat GPT, has changed the playing field in terms of what can be achieved
- Volatility – unexpected disturbances in the business environment are becoming more frequent
- Dependencies – a new emphasis on “stakeholders” in management thinking and action
This program will show you how to embrace these changes via an effective performance-measurement framework to move with the times and come out on top.
It’s suitable for business owners, executives and leaders in business, government, and not-for-profit sectors and is designed to your specific needs.
Your Outcomes
The streamlined, fast-paced, but interactive, 5-hour program shows you how to:
- Use AI to help generate effective key performance indicators (KPIs)
- Employ AI to focus on the KPIs that really matter
- Apply AI in target setting
- Use AI to establish a firm understanding of your business outcomes
Who Will Benefit
Suitable for managers in these three sectors
- Business
- Government
- Not-for-profit
Your Presenter – Dr Graham Kenny
Graham Kenny is a global expert in strategy and performance measurement. He has written six books and numerous articles. His Harvard Business Review articles, including those on AI, are at the cutting edge of management thinking and have been accessed hundreds of thousands of times. Some rank among HBR’s most popular.
Graham is CEO of Strategic Factors – a consultancy specialising in business strategy, strategic planning and performance measurement.
He draws on his managerial experience in several industries, his extensive company research and his many client cases. These are from dozens of industries. Graham goes beyond buzzwords to provide detailed and practical steps to measure performance.
Program Modules
The program is divided into four precise modules delivered over 5 hours with suitable rest breaks. Each module addresses a specific question by:
- Explaining the theory
- Demonstrating the method
- Providing examples
- Offering opportunities to apply methods to practice.
Module 1: What Exactly Is Performance Measurement?
Many organisations approach performance measurement inside-out focusing on activity rather than outcomes. This module demonstrates:
- How to distinguish activity measurement from performance measurement
- How AI can assist you to see performance measurement as a two-way street
- Applying AI to assist you to identify your “key” stakeholders.
Module 2: What Do You Want from Your Stakeholders?
You need to know what you want from your key stakeholders and how to assess this. There are only three metrics available to measure results in business and in this session you’ll learn how to use them. This module shows:
- Using AI to help clarify what you want your key stakeholders to do
- How AI can assist in developing measures of these behavioural outcomes
- Applying AI to get the right mix of objective or subjective measures
Module 3: What Do Your Stakeholders Want from You?
Your key stakeholders have expectations of your performance and performance measurement is a two-way street. Mapping these expectations and the way they impact other business outcomes is critical. This module demonstrates:
- How to use AI to identify what matters most to your key stakeholders
- Using AI to know how they define what they want
- Applying AI to track the cause and effect between KPIs
Module 4: How Do You Put This Together As a Scorecard?
Your scorecard contains the shortlist of KPIs against which you’ll track the success of your organisation or business unit. But how do you select them? This module shows:
- How to employ AI to select measures to become KPIs in your scorecard
- Engaging AI to identify leading indicators
- Using AI to set targets in your scorecard
Interactive Format
Whether delivered in-person or online the workshop series features group sessions with slide presentations and interactive workshopping.
Each module concludes with a Q&A session.
As an optional extra Graham can join you for a one-on-one consultation and coaching session to work on your performance measurement issues – in-person, online or by phone.
Optional Extra – Individual Coaching Session
A focused one-hour team consultation and coaching session with Graham Kenny to deep-dive into performance measurement and scorecard development for your business.
Price and Details for Scheduled Program
Price: The price depends on location, duration, number of attendees and so on. Please contact us for a customised quote.