Develop KPIs that Link to Your Strategy

Develop KPIs that Link to Your Strategy Live, Online, Tailored Program

Do your KPIs match your strategy or strategic plan? Do you find that when you develop KPIs it’s often just a brainstorming session in which the most senior person, or simply the loudest person, gets their way?

This tailored program delivers:

  • Clear understanding of the meaning of “performance” measurement 
  • Simple methods to identify effective performance measures
  • Skills to develop a scorecard of KPIs
  • System to link your scorecard with your strategy

Your program will be tailored to your specific needs.

This program is suitable for business owners, executives and leaders in business, government and not-for-profit sectors.

Presented by Dr Graham Kenny

Graham Kenny is a global expert in strategy and performance measurement. He has written five books and numerous articles. His Harvard Business Review articles are at the cutting edge of management thinking and have been accessed hundreds of thousands of times. Some rank among HBR’s most popular.

Graham is CEO of Strategic Factors – a consultancy specialising in business strategy, strategic planning and performance measurement.

He draws on his managerial experience in several industries, his extensive company research and his many client cases. These are from dozens of industries. Graham goes beyond buzzwords to provide detailed and practical steps to measure performance.

“Great practical advice and lots of case studies to help bring the information to life.

Even if you believe you have a clear strategy and the right metrics…..there are priceless gems in this course”.

Paula Hann – CEO, Metagenics 

Program Modules (Example Only)

MODULE 1. KPI FOUNDATION

To develop an effective scorecard of KPIs, you need a framework and a method that are theoretically sound and practically simple. This module asks:

  • Are you clear about what “KPI” means?
  • Are you confusing activity measurement with performance measurement?
  • Do your KPIs align with your corporate strategy?

MODULE 2. PERFORMANCE ENVIRONMENT

Many organisations approach performance measurement inside-out. The result is that measures tend to be operational rather than strategic. This module asks:

  • Do you see performance measurement as a two-way street?
  • How do you achieve ownership of KPIs?
  • What are the principles to follow in developing effective KPIs?

MODULE 3. DEVELOPING PERFORMANCE MEASURES

Performance measurement is actually quite simple – in principle, at least. The reason is that there are only three ways to measure results in business. This assists you to streamline your KPI scorecard. This module asks:

  • Are you missing important KPIs in your organisation?
  • What is a measures matrix versus a scorecard?
  • What’s better – objective or subjective measures?

MODULE 4. SCORECARD DESIGN

Your scorecard contains the shortlist of KPIs against which you’ll track the success of your organisation or business unit. But how do you select them? This module asks:

  • How do you define your leading indicators?
  • How does a framework determine the final scorecard?
  • How do you select measures to become KPIs in your scorecard?

MODULE 5. KPI MAPPING AND SCORECARD USE

KPIs impact each other via a relationship of cause and effect between different stakeholders. Mapping these relationships is critical to effective metrics. This model asks:

  • How do you map your KPIs?
  • How does this affect target setting?
  • Why are measurement intervals important?

MODULE 6. INDIVIDUAL COACHING SESSION

A focused one-hour coaching session with Graham Kenny to deep-dive into performance measurement and scorecard development for your business. This module asks:

  • How do I apply this model in the real-world context of my business?

Performance Measurement Post-Pandemic

The pandemic has caused businesses globally to redefine what “performance” really means for their organisation, and to reset how they measure it. Among the drivers of this change are:

  • Volatility – the business environment has made previously used measures obsolete
  • Dependencies – supply chains are disrupted and employees are now working from anywhere
  • Stakeholders – a new emphasis on “stakeholders” in management thinking has required an overhaul of performance indicators

This program shows how to embrace these changes via an effective performance-measurement framework to move with the times and come out on top.

Interactive Format

The workshop series consists of as many modules as you want. 

They are presented by Graham Kenny via Zoom Meetings. Group sessions feature slide presentations and interactive workshopping. Each one-hour module concludes with a 15-minute Q&A session.

As an optional extra is that Graham can join you for a one-on-one consultation and coaching session to work on your strategy issues – online or by phone.

Outcomes

  • ROI. Clearer path to business growth and profitability
  • Method. Simple and effective system to develop performance measures
  • Clarity. Clear understanding of business’s outcomes
  • Alignment. Organizational focus, with KPIs directly aligned to strategy
  • Stakeholder Map. Clear understanding of your key stakeholders
  • Next Steps. Results that can be easily communicated and acted on.

Who Will Benefit

Suitable for managers in these sectors 

  • Business
  • Government
  • Not-for-profit